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Covid- 19 informations

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As one of the leaders in our industry our aim is to lead by example & set a standard for others want to keep you & our employees & their families safe. We really want you to feel safe, relaxed & to enjoy  your treatments.

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Booking your appointment 

  •     You can book online, call us in advance or call into the salon & ask if when the next  available appointment is - we will always try to keep appointment free for last minute  booking.

  •  We have increased the spacing between our work stations in line with current                    government guidance, where this has no been feasible we have screens separating chairs   & work stations.This has meant that we have reduced the number of booking we can  take but we have staggered our therapist working times so we will do our best to get  you an appointment.

  • Please be aware that we accept cash & card payments - please pay contactless wherever possible.

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When you come for your appointment.

  •    Pleas try to arrive on time & no more then 5 minutes ahead of your appointment time as we no longer have a facility waiting - if you are early give us a quick call & we will  see if we can fit you in earlier. 

  •    Pleas attend your appointment alone.

  •    Pleas wear a mask covering your nose & mouth at all time in the salon (if you forget  yours we will provide one free of charge.) * Pleas refer to latest update 07.08.2020  below.

  • You will be asked to sanitise your hands before you touch anything in the salon.Once you have done this we kindly ask that complete our track and trace form.Please then reframe form the use of your mobile phone or device & keep it in your handbag or pocket.do not go into your handbag or touch personal possessions until the end of your treatment.

  • Please do not eat in the salon or drink once you have washed your hands.

Some of the other measures to keep you & our team safe

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  • Perspex screens to separate customers from therapist at receptions.

  • Screens to separate work stations & seating where distance is not feasible.

  • Work stations & seating cleaned with disinfectant after each customer.

  • Therapists wearing a mask or at visor at all time.For close contact work where we do not have a protective screen as well a combination of the 2 are  used.

  • The door is open where possible & mechanical ventilation is in use throughout the working day.

  • Directional flow system used within the salon & revised procedures & practices to giving extra social distancing for employees & clients.

  • We have staggered & modified work patterns for employees.

  • A full risk assessment has been performed for all areas of the business & all treatments . All our treatments & procedures have been modified & enhanced hygiene protocols & adapted procedures put in place where required.All employees have been trained in these measures.

  • We do have more measures in place but we hope that the above information give you the confidence to relax & enjoy your treatment.

  • Face covering update 24.07.2020

  • Update 7th August 

  • In response to the new government measures, below is the latest on our position relating  to the wearing of face covering,(masks) when visiting our salons.We respectfully ask clients to wear a face covering during their time in our salons.It is now mandatory to wear a mask in all hair & beauty salons and we will ask you to wear one throughout your visit.We appreciate your cooperation and we hope you will continue to work with us in keeping our clients and staff safe.

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